Refund and Return Policy

At BJSTORE, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a 14-day return policy. Here’s how it works:

• Return Period: You can return any item within 14 days of receiving your order. After 14 days, we are unable to process returns.
• Condition of Items: To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.
• Return Shipping Costs: The buyer is responsible for covering the return shipping costs. We recommend using a trackable shipping service to ensure the item reaches us safely.
• Refund Process: Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method used during purchase.
• Non-Refundable Items: Certain items, including but not limited to, clearance products, personal care items, or products marked as final sale, are non-refundable.

If you have any questions or need assistance with the return process, please don’t hesitate to contact our customer support team. We’re here to help!